SBI Recruitment 2022: State Bank of India (SBI) has released a notification at sbi.co.in for recruitment to the Post of Senior Special Executive, Vice President & Head in Mumbai – Maharashtra. Interested candidates can Apply Online on or before 04-May-2022
SBI Vacancy Details April 2022
Organization Name | State Bank of India (SBI) |
Post Details | Senior Special Executive, Vice President & Head |
Total Vacancies | 11 |
Salary | As Per Norms |
Job Location | Mumbai – Maharashtra |
Apply Mode | Online |
SBI Official Website | sbi.co.in |
SBI Recruitment required eligibility details
Post Name | No of Posts |
Vice President & Head (Contact Centre Transformation) | 1 |
Senior Special Executive – Program Manager Contact Centre | 4 |
Senior Special Executive – Customer experience, Training & Scripts Manager (Inbound & Outbound) | 2 |
Senior Special Executive – Command Centre Manager | 3 |
Senior Special Executive – Dialler Operations (Outbound) | 1 |
SBI Educational Qualification Details
- Educational Qualification: As per SBI official notification candidate should have completed Graduation, Post Graduation from any of the recognized boards or Universities.
Vice President & Head (Contact Centre Transformation): Graduation in Engineering/ IT/ Computer Science, Post Graduation in IT
Senior Special Executive – Program Manager Contact Centre: Graduation in Engineering/ IT/ Computer Science, Post Graduation in IT
Senior Special Executive – Customer experience, Training & Scripts Manager (Inbound & Outbound): Graduation, Post Graduation in in Human Resource Management
Senior Special Executive – Command Centre Manager: Graduation, Post Graduation in Quality
Management/ Analytics/ Data Sciences
Senior Special Executive – Dialler Operations (Outbound): Graduation in Engineering/ IT/ Computer Science, Post Graduation in IT
Experience Details
Vice President & Head (Contact Centre Transformation):
- Candidate Should have Post qualification experience of minimum 10 years with at least 5-7 years experience in running Digital Transformation/Change Management projects across large and complex accounts in the customer service BPO domain or in captive centers of Banking Financial Services and Insurance Sector (BFSI) companies (preferred), global e-commerce, etc.
Senior Special Executive – Program Manager Contact Centre:
- Candidate Should have Post Qualification experience of minimum 5 years. with at least 2 years experience as Program Manager across Customer service BPO domain or in captive centers of Banking Financial Services and Insurance Sector (BFSI) (preferred), global e-commerce, etc.
Senior Special Executive – Customer experience, Training & Scripts Manager (Inbound & Outbound):
- Candidate Should have Post Qualification experience of minimum 5 years with at least 2 years experience in managing Customer service BPO domain or in captive centers of Banking Financial Services and Insurance Sector (BFSI) (preferred), global e-commerce, etc. (Preferably-Customer Operations Performance Centre (COPC) certified organizations).
Senior Special Executive – Command Centre Manager:
- Candidate Should have Post Qualification experience of minimum 5 years with at least 2 years experience in managing Customer service BPO domain or in captive centers of Banking Financial Services and Insurance Sector (BFSI) Companies (preferred), global e-commerce, etc.
Senior Special Executive – Dialler Operations (Outbound):
- Candidate Should have Post Qualification experience of minimum 5 years with at least 2 years experience in campaign management in the outbound BPO domain or in captive center of Banking Financial Services and Insurance Sector (BFSI) companies (preferred), global e-commerce, etc.
SBI Age Limit Details
- Age Limit: As per the State Bank of India recruitment notification, the candidate’s maximum age should be 50 years , as on 01-04-2022.
Post Name | Age Limit (Years) |
Vice President & Head (Contact Centre Transformation) | Max. 50 |
Senior Special Executive – Program Manager Contact Centre | Max. 35 |
Senior Special Executive – Customer experience, Training & Scripts Manager (Inbound & Outbound) | Max. 40 |
Senior Special Executive – Command Centre Manager | |
Senior Special Executive – Dialler Operations (Outbound) | Max. 35 |
Application Fee:
- General/ OBC/ EWS Candidates: Rs. 750/-
- SC/ ST/ PWD Candidates: Nil
- Mode of Payment: Online
Selection Process:
Short Listing, Interview & CTC Negotiation
How to apply for SBI Recruitment (Senior Special Executive, Vice President & Head) Jobs
Eligible candidates can apply Online at SBI official website sbi.co.in, Starts from 13-04-2022 to 04-May-2022
Steps to Apply for SBI Senior Special Executive, Vice President & Head Jobs 2022
- Candidates should apply online only through SBI official website sbi.co.in
- Before applying, the candidates should keep a scanned image of their Documents.
- Candidate should have a valid e-mail ID and Mobile Number is mandatory for registration and email ID and the given mobile number should be kept active. State Bank of India will send intimation regarding certificate verification and other important updates
- Please note that all the particulars mentioned in the online application including Name of the Candidate, Post Applied, Date of birth, Address, Email ID, etc. will be considered as final. Candidates are requested to fill in the SBI online application form with the utmost care, as most of them likely no correspondence regarding change of details will be entertained.
- Application fees can be done through either online mode or offline mode. (If Applicable).
- At last, Click on submit the application form, After submitting the application, candidates can save/ print their application number for further Reference.
Important Dates:
- Start Date to Apply Online: 13-04-2022
- Last Date to Apply Online: 04-May-2022
- Last date to pay the application fee: 04-05-2022
SBI Notification Important Links
- Official Notification pdf: Click Here
- Apply Online: Click Here
- Official Website: sbi.co.in